Effective Date: July 1, 2025
At LabTestsDubai.com, we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy outlines how we collect, use, store, and protect your data when you access or use our website and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Date of birth
Gender
Contact details (email, phone number, address)
Emirates ID or passport number (if required by law)
b. Health and Medical Information
Medical history and symptoms (as required for testing)
Test bookings and results
Doctor referrals and communications
c. Technical Data
IP address
Browser type and version
Device information
Pages visited and time spent on the site
2. How We Use Your Information
Your information is used for the following purposes:
To book and manage lab tests and related healthcare services
To share results with you securely
To communicate important service-related information
To improve website performance and user experience
To comply with legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your data with:
Licensed laboratories and healthcare providers involved in your testing
Government or regulatory bodies, if legally required
IT service providers assisting with website operation and security (under strict confidentiality)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
SSL encryption for all data transfers
Secure servers with restricted access
Regular vulnerability assessments and compliance checks
5. Data Retention
We retain your data only as long as necessary to fulfill the purpose it was collected for, and as required by applicable UAE healthcare and data retention laws.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. These cookies collect anonymized data and help us understand site usage. You can control or disable cookies via your browser settings.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion (subject to legal requirements)
Withdraw consent for data processing, where applicable
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.
9. Children’s Privacy
Our services are not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: info@labtestsdubai.com
📞 Phone: +971 58 165 7717
🌐 Website: https://labtestsdubai.com
